Quality Approach
A pledge to serve our communities.

A pledge to serve our communities.
For seventy years, we have put our expertise and commitment to quality at the service of our patients and consumers, healthcare professionals, and our stakeholders. Our priority and goal is to achieve excellence in terms of customer satisfaction through the implementation of a quality policy in keeping with the company's values and the applicable standards.
Quality is at the heart of all businesses at Expanscience!
Discover the Quality Approach at Expanscience in 3 minutes.
These four principles apply to all our employees, while preserving the company’s economic equilibrium. We make sure that they are all qualified for their role and encourage them to strive toward the continuous enrichment of their knowledge.
The way we manage quality enables the company to carry out a continuous improvement approach that is implemented in particular through a formalized annual review of quality.
As a pharmaceutical company, we provide healthcare professionals with medicines that offer effective, appropriate treatment for patients, in strict compliance with regulations, while showing respect for people and the environment.
In accordance with the requirements in France's Charter on information provided during canvassing or prospecting for the purpose of promoting medicines and medical devices, we are committed to delivering high-quality medical information to healthcare professionals and to promote drugs and medical devices, supported or not by health insurance organizations, by promoting the proper use.
Any activity (promotion of medicines, medical devices, cosmetic products, etc.) to health professionals conducted by our medical representatives is subject to compliance with the rules of ethics we have defined.
We undertake to respect the Information Charter by canvassing or prospecting aimed at the promotion of medicines as well as the Information charter by canvassing and promoting the medical devices and to dedicate the human and technical means necessary to guarantee the success of these processes.
Our activity steering system is based on a Quality Management System, involving the Management Committee as well as involved employees in particular through regular communications about Quality Policy and a multidisciplinary steering committee.
For 10 years, driven by a desire to constantly improve our practices, we maintain our certification around the promotional information activity.
Download our quality commitment concerning Promotional Information
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